Services

OUR SERVICE, OUR PRIDE

At Victorias City Water District (VCWD), we are deeply committed to delivering quality water services that prioritize the health, safety, and well-being of our community. We understand the essential role that clean, safe, and reliable water plays in daily life, from drinking and cooking to sanitation and business operations. As such, we have meticulously designed our services to cater to the diverse needs of our customers, whether they are residential households, commercial establishments, or public institutions.

We believe that our responsibility extends beyond just providing water—we are also stewards of this precious resource, working diligently to manage it wisely and sustainably for the benefit of current and future generations. Our services reflect this commitment, ensuring that our community always has access to the essential water resources they need to thrive.

The image version of this form below can be downloaded for detailed information and submission.

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Application for Water Service Connection (Inspection & Investigation Form – Easy Pay)

The Application for Water Service Connection (Inspection & Investigation Form – Easy Pay) streamlines the process of connecting new customers to the water supply. This form includes an inspection and investigation component to ensure that all connections meet VCWD standards. The Easy Pay option allows customers to manage their payments conveniently, making it easier to start their water service without financial stress.

Contract for Water Service

The Contract for Water Service is a formal agreement between the Victorias City Water District (VCWD) and its customers. This contract outlines the terms and conditions under which water services are provided, including the rights and responsibilities of both the water district and the customer. By signing this contract, customers agree to abide by the rules and regulations set forth by VCWD to ensure efficient and equitable water distribution.

Meter Accountability Invoice and Accessories

The  Meter Accountability Invoice and Accessories service ensures that all water meters are accurately recorded and maintained. This includes the issuance of invoices that detail the customer’s water usage and any necessary maintenance or replacement of meter accessories. VCWD is committed to maintaining the accuracy and functionality of water meters to provide reliable billing and service to its customers.

Application for Senior Citizen Discount

The Application for Senior Citizen Discount is designed to provide eligible senior citizens with a reduction in their water bills. Seniors who meet the age and residency requirements can apply for this discount, which helps make water services more affordable for the elderly community members. This application must be filled out and submitted with the necessary documentation to qualify for the discount.

Application for Water Service Connection (Inspection & Investigation Form)

The Application for Water Service Connection (Inspection & Investigation Form) is required for new connections to the VCWD water system. This form ensures that all new installations comply with the district’s standards and regulations. The inspection and investigation process helps maintain the integrity and safety of the water supply network.

Service Application and Construction Order

The Service Application and Construction Order is a comprehensive form used for initiating new water service installations or significant modifications to existing services. This form covers all aspects of the construction process, from initial application to the final order, ensuring that all necessary steps are followed. It includes detailed instructions and requirements to facilitate a smooth and efficient construction process, ensuring that all installations meet VCWD standards.

Our approach is holistic and customer-centric, ensuring that every drop of water that reaches our community meets the highest standards of quality and reliability. We take pride in our ability to adapt to the varying demands of our service areas, offering tailored solutions that address both immediate water needs and long-term sustainability. By investing in modern infrastructure, advanced technology, and rigorous quality control processes, we are able to maintain consistent service delivery and respond effectively to any challenges that arise.

GOVERNMENT AGENCIES QUICK LINKS

Our Government Agencies Directory is a user-friendly resource designed to help you easily access essential services and information from various government institutions. These agencies cover a broad range of needs, including public health, education, environmental protection, and economic regulation.

By providing direct links to these agencies’ official websites, the directory empowers you to navigate government processes, access services, and stay informed about policies affecting your daily life. Whether you need guidance on healthcare information, this directory serves as a convenient portal for all your needs. Each agency is carefully selected to ensure you receive reliable and up-to-date information. The directory is regularly updated, making it a valuable tool for connecting with the right government services efficiently and effectively.

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