WD Information Sheet

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WATER DISTRICT GENERAL INFORMATION

The Water District Information Sheet is a vital resource designed to enhance transparency and foster effective communication between the Victorias City Water District and its stakeholders. This document serves as a comprehensive guide that outlines the district’s mission, organizational structure, service areas, and the wide array of services offered. By providing detailed and easily accessible information, the sheet ensures that residents, businesses, and other stakeholders have a clear understanding of the water district’s operations and responsibilities.

General Information: 

Address: Quirino Street, Victorias City, Negros Occidetal

Telephone Number: (034) 399-2865 / (034) 399-3554

E-mail Address: [email protected]

Website: https://victoriascitywd.gov.ph

Category: C

CCC No.: 070

Date CCC Issued: December 4, 1978

Management & Board Composition:

General Manager: Abraham J. de Dios Jr.

Board of Directors:

Chairperson: Jose Ma. Valentin S. Garcia

Vice- Chairperson: Perla M. Javelosa

Secretary: Nelly A. Acuña

Treasurer: Dominador A. Bingco

Member: Atty. Francis Laurence Jake B. Amodia

No. of Employees: 34

Permanent: 27

Casual: 7

Service Connection Data as of March 31, 2024

Total Service Connections:  10,558

Total Active Service Connections: 9,312

Total Metered: 9,312

Customer in Arrears: 3,950

Total Population within area of jurisdiction: 90,824

Population served by WD: 46,560

Total number of Barangays within jurisdiction: 26

Total number of Barangays served: 15

Number of total City/ies served: 1

Number of Municipalities served: N/A

Number of water sources:

Wells: 10

Springs: None

Rivers, streams, etc: None

WE VALUE YOUR FEEDBACK: TAKE OUR CUSTOMER SURVEY

At Victorias City Water District, your satisfaction is our top priority. To continually improve our services and better meet your needs, we invite you to participate in our quick and easy customer survey. Your feedback helps us understand how we’re doing and where we can make positive changes to serve you better.

HOW TO PARTICIPATE: 

Step 1: Scan the QR Code Simply scan the QR code provided below using your smartphone or tablet. This will take you directly to our online survey, which is designed to be completed in just a few minutes.

Step 2: Complete the Survey Answer a few short questions about your experience with the Victorias City Water District. Whether it’s about our customer service, billing process, or water quality, your insights are invaluable to us.

Step 3: Submit and Share Your Thoughts Once you’ve completed the survey, hit the submit button. We greatly appreciate the time and effort you put into providing us with your honest feedback. Your input is invaluable in helping us enhance our services and better meet the needs of our community. Your voice is important to us, and we are grateful for your contribution to our ongoing efforts to serve you better.

survey vcwd

WHY YOUR FEEDBACK MATTERS: 

Your feedback plays a critical role in helping us identify areas where we excel and where we can improve. By sharing your experiences, you contribute to the ongoing enhancement of our services, ensuring that we meet your expectations and the community’s needs.

Contact Us:

If you have any questions, concerns, or would prefer to share your feedback directly, we encourage you to reach out to our dedicated customer service team. You can contact us by phone at (034) 399-2865, where our team is ready to assist you with any inquiries or issues you may have. Alternatively, you can send us an email at [email protected], and we will respond promptly to address your concerns. We are committed to providing you with the best possible service, and your input is crucial in helping us achieve that. Whether it’s a question about our services, a suggestion for improvement, or feedback on your experience, we are here to listen and support you every step of the way. Your satisfaction is our priority, and we value the opportunity to assist you in any way we can.

GOVERNMENT AGENCIES QUICK LINKS

Our Government Agencies Directory is a user-friendly resource designed to help you easily access essential services and information from various government institutions. These agencies cover a broad range of needs, including public health, education, environmental protection, and economic regulation.

By providing direct links to these agencies’ official websites, the directory empowers you to navigate government processes, access services, and stay informed about policies affecting your daily life. Whether you need guidance on healthcare information, this directory serves as a convenient portal for all your needs. Each agency is carefully selected to ensure you receive reliable and up-to-date information. The directory is regularly updated, making it a valuable tool for connecting with the right government services efficiently and effectively.

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