BUILDING A BETTER FUTURE: A JOURNEY TOWARDS SELF-SUFFICIENCY
The Victorias City Water District (VCWD) was formed on September 12, 1978 through Resolution No. 265. This was passed by the Sangguniang Bayan to cover the entire City of Victorias. The resolution was filed with LWUA on September 20, 1978 and a Conditional Certificate of Conformance (CCC) No. 070 was subsequently issued to the VCWD on December 4, 1978. With its creation, the VCWD took over the ownership and management of the waterworks system from the municipal government in accordance with Presidential Decree No. 198, otherwise known as the Provincial Water Utilities Act of 1973.
The VCWD is an autonomous quasi-public corporation which is politically free from the local government. As constituted, the water district is subject to the provisions of PD 198 and to the rules and regulations of LWUA. The water district can promulgate its own operational laws through its five-member Board of Directors.
The VCWD was formed for the purpose of acquiring, installing, improving, maintaining, and operating the water supply system as well as any future wastewater collection, treatment, and disposal facilities of the district.
To realize these objectives, the VCWD can avail itself of financial and technical assistance from LWUA. PD 198 provides, however, that the water district operates eventually on a financially self- sufficient basis.
EMPOWERING TRANSPARENCY AND CIVIC ENGAGEMENT
The VCWD has been receiving assistance in its institutional development from the LWUA Regulatory Department. Advisory services are conducted by a LWUA advisory team to guide the water district towards self-sufficiency and provide assistance in the preparation and implementation of their improvement programs.
THE FREEDOM OF INFORMATION
The Freedom of Information (FOI) Program is the Government’s response to the call for transparency and full public disclosure of information. FOI is a government mechanism that allows Filipino citizens to request any information about government transactions and operations, provided that it does not jeopardize privacy or matters of national security.
CITY OF VICTORIAS
A Beacon of Progress and Service, The City Government of Victorias, located in Negros Occidental, is dedicated to providing efficient, transparent, and inclusive governance for its citizens. As a progressive and growing city, the local government strives to foster economic development, improve public services, and enhance the quality of life for all residents, while upholding the rich cultural and historical heritage of Victorias.
LOCAL WATER UTILITIES ADMINISTRATION
The Local Water Utilities Administration, more commonly referred to as LWUA, is a government-owned and controlled corporation (GOCC) with a specialized lending function mandated by law to promote and oversee the development of water supply systems in provincial cities and municipalities outside of Metropolitan Manila.
TRANSPARENCY
A pearl buried inside a tightly-shut shell is practically worthless. Government information is a pearl, meant to be shared with the public in order to maximize its inherent value. The Transparency Seal, depicted by a pearl shining out of an open shell, is a symbol of a policy shift towards openness in access to government information. On the one hand, it hopes to inspire Filipinos in the civil service to be more open to citizen engagement; on the other, to invite the Filipino citizenry to exercise their right to participate in governance.
PUBLIC ACCOUNTABILITY AND INFORMATION HUB
At Victorias City Water District (VCWD), we prioritize transparency and public accountability through a range of initiatives designed to serve our community effectively. Our **Citizen Charter** details the rights and responsibilities of both the water district and our customers, offering a clear guide for accessing services. We actively share **Water Advisories** on our social media channel to keep residents informed about any updates or changes that may affect the water supply, such as maintenance work or service disruptions, ensuring prompt communication to minimize any inconvenience. Our services include water connections, maintenance, and educational programs on water conservation. Additionally, we provide **Victorias City Weather Updates** to help customers stay aware of local weather conditions that could impact water supply and usage. At VCWD, we are committed to being a dependable partner in sustainable water management, dedicated to serving our community with integrity and openness.
GCASH PAYMENT
How to pay via GCash
Paying your Victorias City Water District (VCWD) bill has never been easier with GCash. This convenient mobile payment option allows you to settle your water bills anytime and anywhere, saving you the time and effort of visiting our office. However, if you prefer a more personal touch or need additional assistance, you are most welcome to visit the VCWD office. Our friendly customer service team will be happy to assist you with your payment and answer any questions you may have.
CITIZEN CHARTER
The “Ease of Doing Business and Efficient Delivery of Government Services Act” aims to streamline and expedite government processes for businesses and individuals, promoting a more efficient and transparent interaction with government agencies. This act amends Republic Act No. 9485, also known as the Anti-Red Tape Act of 2007, which was initially designed to reduce bureaucratic red tape and improve the quality of public services.
OUR SERVICES
At Victorias City Water District (VCWD), we are deeply committed to delivering quality water services that prioritize the health, safety, and well-being of our community. We understand the essential role that clean, safe, and reliable water plays in daily life, from drinking and cooking to sanitation and business operations. As such, we have meticulously designed our services to cater to the diverse needs of our customers, whether they are residential households, commercial establishments, or public institutions.
VCWD WATER ADVISORIES
At Victorias City Water District (VCWD), we prioritize keeping our community informed about essential water services and updates. We understand that access to reliable and safe water is vital to the well-being of our community. That’s why we make it our priority to keep every resident informed about essential water services and updates. We believe that transparent communication is key to building trust and ensuring that our constituents are always aware of any developments that may affect their water supply. Whether it’s routine maintenance, emergency repairs, or important conservation tips, we are committed to providing you with the information you need to stay prepared and informed.
Our water advisories on the VCWD website are directly connected to our Facebook account, allowing you to see the latest updates in both places. Whether you visit our website or follow us on social media, you’ll always have access to the most current information. Our posts are designed to be easily accessible, allowing you to get the information you need at a glance, whether you’re at home, work, or on the go. You can check our website or our Facebook page for the same reliable updates.
In our water advisories, these include service interruptions, where we provide details on both scheduled and emergency water outages, along with information on the affected areas and the reason. We also at times world share details about ongoing or upcoming maintenance activities to ensure a continuous and reliable water supply for our community. Additionally, we also post weather-related advisories during severe conditions that might impact water services or require special measures. Finally, our advisories include general announcements, offering important news, water conservation tips, and updates on VCWD initiatives.
To ensure you never miss an important update from Victorias City Water District (VCWD), we highly encourage all residents to follow us on our official Facebook page. This platform is our primary channel for communicating real-time information directly to our community, and it is seamlessly integrated with our website to keep you informed wherever you are.
We encourage you to make it a habit to check both our website and Facebook page regularly, especially during times when water services might be impacted by external factors.
VCWD HEADLINES
At Victorias City Water District (VCWD), we are committed to transparency and building a strong connection with our community by keeping you updated on our latest activities, projects, initiatives, and continuous efforts to improve our services. We believe that keeping the community informed empowers everyone. By sharing updates, we aim to provide valuable information, showcase our activities, engage with the community, and celebrate our successes. Stay updated on developments in our water distribution and infrastructure projects. For more detailed insights and developments, visit our YOUTUBE CHANNEL and subscribe to stay informed about all our ongoing efforts to serve you better.
VICTORIAS CITY WATER DISTRICT GOES DIGITAL
VCWD has partnered with G-Xchange Inc. (GCash) to accept cashless payments, enabling registered GCash account holders to pay their bills using the GCash app. The partnership aims to streamline payment processes and enhance customer experience. Mayor Javier Miguel Benitez and VCWD General Manager Engr. Abraham De Dios Jr. highlighted the importance of digital development for improving the quality of life in Victorias. The initiative is part of the city’s broader push toward digital connectivity and new ways of conducting business. The ceremonial signing of the agreement was attended by various local officials and representatives from G-Xchange Inc.
45TH PAWD NATIONAL CONVENTION
The Victorias City Water District (VCWD) marked a significant milestone as it participated in the 45th PAWD National Convention at the SMX Convention Center in Davao City. The event was a testament to the district’s commitment to excellence and its dedication to providing quality water services to the community. During the convention, VCWD’s General Manager, Engr. Abraham de Dios Jr., was reappointed as Vice-President for the Visayas region, a well-deserved recognition of his leadership and expertise in the field. This achievement not only honors the district but also reinforces its mission to continuously improve and provide sustainable water solutions to the people of Victorias City.
VCWD CELEBRATES 45TH ANNIVERSARY
Victorias City Water District marked its 45th anniversary on September 12, 2023, celebrating decades of dedicated service to the community. This significant milestone is a testament to the district’s steadfast commitment to delivering clean, reliable, and sustainable water to the residents of Victorias City and its surrounding areas. The anniversary event was a festive gathering, bringing together distinguished guests, including local officials, staff members, and long-standing supporters of the water district. Special guest Mayor Benitez took the stage to acknowledge the water district’s exceptional contributions to the city’s growth and development.
VCWD ACKNOWLEDGES WORLD WATER DAY
Victorias City Water District recognizes World Water Day by highlighting the importance of water conservation through this video. Our focus is on conserving and protecting our planet’s water resources. By educating the community, we strive to make a positive impact on both the local environment and our global ecosystem.
We seek to cultivate environmental awareness to our residents and the community on the importance of responsible water use and the preservation of natural water sources. Our involvement in World Water Day reflects our broader commitment to sustainable development and environmental stewardship. This day serves as a vital opportunity for us to amplify our efforts in advocating for water conservation and fostering a deeper sense of environmental responsibility within our community.
GOVERNMENT AGENCIES QUICK LINKS
Our Government Agencies Directory is a user-friendly resource designed to help you easily access essential services and information from various government institutions. These agencies cover a broad range of needs, including public health, education, environmental protection, and economic regulation.
By providing direct links to these agencies’ official websites, the directory empowers you to navigate government processes, access services, and stay informed about policies affecting your daily life. Whether you need guidance on healthcare information, this directory serves as a convenient portal for all your needs. Each agency is carefully selected to ensure you receive reliable and up-to-date information.